Billing Information
Utility Information:
To start, stop, transfer or suspend utility services come into the Village Office to fill out the proper form or print the form and send into the Village Office with the proper supporting documents and payment.
To make payments on your utility bill you may bring payments of check, cash or credit/debit card to the Village Office located at 409 Bailey in person during normal business hours. During non-business hours you may leave payments in the drop box located by the office door. You may also mail payments to PO Box 332. We also offer an online portal through this website to make payments using a debit or credit card. Click Pay Bill at the top right of this page. The final option would be to set up monthly automatic payments (ACH) with your checking or savings account.
Deposits: The Village of Stratton requires that every utility customer pay a deposit upon opening or re-establishing an account with the Village to guarantee payment on the account for electric, sewer, water, trash services rendered. A deposit is required for every location serviced by the Village. Therefore, customers with more than one utility account (i.e.., with multiple service locations) are required to provide a deposit for each account. There will be a $350.00 deposit for account holders who are tenants. $100 deposit for account holders who are property owners of the land. A customer pays the deposit with the express understanding and agreement that the Village may apply all or any part of the deposit towards any arrears on the account in satisfaction of the amount owed. Deposits are refunded to the customer under two circumstances:
1) Upon establishing a satisfactory payment record with the Village, the Village will refund the deposit to customer provided that the customer has received continuous service for at least 24 months and has not been delinquent with payment in the preceding 24 months. Further, the customer cannot have had a returned check, been disconnected, tampered with the meter or used service in a fraudulent or unauthorized manner during the preceding 24 month period.
2) Upon closing an account the Village will refund the deposit less any amount owed to the Village. The refund is paid by check and is typically mailed within four (4) to six (6) weeks of the final meter reading on the account. The customer is responsible for providing a forwarding address to the Village.
Late Charge on utility bills is 10% if not paid by 9:00 am on first business day following the 10th of the month and 1.5% per month on invoices not paid within 30 days of bill date.
Returned Checks: $25.00 fee is charged if a check is returned for insufficient funds and customer must pay for fee and returned payment in cash or money order. After two returned checks, the customer is placed on a cash basis. Cash only accounts are reviewed upon customer request if at least 12 plus months of good payments.
Standby Fees: Any property temporarily disconnecting utilities for Electric, Water, Trash and sewer shall be $30.00 per month per property.
Reconnect Fee: Lack of Payment (no payment by 9:00 am on the 1st business day of the following month that the bill was due): Electric- $30.00 Water- $30.00
By Request: $20.00 whether for one or multiple services
Tap Fees: Water $75.00 Sewer $75.00
Water Rates: $39.75 service fee plus
0-50,000 gallons at $3.30 per 1000 gallons used
50,000 gallons and up $.95 per 1000 gallons used
Sewer Rates: Residential- $24.00 flat charge
Commercial- $24.00 service charge plus $2.00 per 1000 gallons based on water used
Trash: Residential- $20.00
Commercial- 90 gallon- $20.00
2 yard- $29.00
3 yard- $47.00
Security Light: $5.00 flat charge
Electrical: Customer Charge $9.00
Plus usage fee subject to summer/winter rates; Single Phase/Three Phase; Residential/ Commercial
Contact the Village Office for detailed rates.
